Enterprise Pulse - Training Needs Survey

Gathering employee’s views on their perceived development needs allows the organization to consider this valuable feedback when planning future training (whether or not individuals are able to specifically select their own training options). In this way, the majority of people are likely to feel more positive about the training programs that are offered and generally feel more involved in the process.

The Enterprise Pulse™ - Training Needs Survey offers a quick and simple to use ‘bottom up’ process for diagnosing the common development needs of entire groups of people (which can be easily broken down into small teams through automated demographic analysis reports).

Many years of progressive research have indicated that high organizational performance and success in terms of training and development strategy is significantly based on four major developmental clusters.

The four developmental clusters that organizations need to provide training and development in are;

Technical and Regulatory areas in order to ensure that individuals and teams understand the major processes by which work gets done, how they are best controlled and how risk is determined and managed.
Commercial/Business areas in order to ensure that individuals and teams have a sound appreciation of how and why customers buy from the enterprise (including the levels of service they require) and how the whole organization can operate in an intelligent and commercially sound/profitable manner.
Behavioral/Style areas in order to ensure that individuals and teams have high levels of awareness about themselves (in temperament, preferences and values terms) and the organization as a whole (in cultural terms) and then know how to use this knowledge to communicate clearly and concisely at all levels as needs demand.
Skills/Competency areas in order to ensure that individuals and teams are personally and collectively well organized and that those appointed to leadership or management positions have the skills they need to provide sound direction for others.

Each of the four key clusters in the Enterprise Pulse™ - Training Needs Survey is comprised of three individual sub-categories or headings. The survey asks questions in each of these twelve sub-categories to create a rich and meaningful analysis and output report.

Cluster	Sub-categories
Technical/ Regulatory	Quality	Risk Mitigation	Measurement and Controls
Commercial/ Business	Information/ Resources	Sales/ Marketing/ Service	Finance/ Commerce
Behavioral/ Style	Self Awareness	Communication	Culture and Values
Skills/ Competency	Personal Organization	Team Skills	Management and Leadership

The Enterprise Pulse™ - Training Needs Survey assumes that a developmentally committed organizational culture should be looking to create high levels of efficiency and effectiveness in all four training clusters (and therefore all twelve sub-categories).

This means ensuring that people assess their own needs by rating personal training requirements in each of these categories. It is therefore important that organizations understand these twelve sub categories in greater detail.

The rich output reports include a diagrammatic view of the survey results, from which enterprises can see, at a glance, where their development needs lie. This is supported by in depth, yet easy to understand, analysis of the results.

For descriptions of each training topic contained in the Enterprise Pulse™– Training Needs survey, please download the following complementary booklet Topic/Training Course Descriptions.