According To a Number of Recent E-mail Studies...

The average individual in the workplace spends anything from 45 to 120 minutes each day going through an ever refilling in-box, trying to sift a few grains of useful content from so many redundant, confused or irrelevant messages. Much of the day can be lost before any real work has even begun.

An Email Communication Survey recently undertaken by the Australian Psychological Society found that most respondents received between 20 and 50 e-mails requiring action per day, with 15% receiving between 50 and 100. Approximately 70% of those surveyed felt stressed by the quantity of emails they received and the period of time they were expected to deal with them in. The quality of e-mail communications also raised concern. It is also obvious that the time it takes to deal with this volume of e-mails has a significant effect on productivity. A huge 28% of respondents stated that they spend up to 20% of their day responding to their inbox, 22% spend up to 30% of their day and 26% spend more than 30% of their working day dealing with their e-mail correspondence.

To determine whether e-mail is causing difficulties within your organization, ask yourself the following questions.

Do People In Your Organization...


  • Spend a large part of their day handling e-mails?

  • Send and/or receive too many e-mails?

  • Receive too much irrelevant information through the e-mail channel?

  • Have difficulty planning and organizing themselves to deal with their e-mail productively?

  • Often communicate ineffectively with e-mail

  • Waste system resources (IT support time and hardware) by keeping too much information?

  • Run the risk of creating legal problems for themselves and your organization?

  • Suffer from e-mail overload pressure and stress?


If you answered YES to any of these questions, we can help!


 

 

 

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