od-center.org/ets

The Worldwide Centre for Organisational Development has developed a series of 4 x 90 minute seminars designed to help people in your organization to manage their e-mail more effectively.

During these high impact seminars, we focus on a number of practical ways in which every individual can take steps to manage their e-mail and to help themselves and others to keep it in control. This is not done by the use of firewalls, virus control, filtering techniques, spam blocking or monitoring software (all of which have their place), but by concentrating on the most critical control mechanism of them all – personal behaviour towards sending and receiving e-mail.

Having spent considerable time and investment researching best practice and assembling a total learning system that really delivers, we believe that our approach to training people is unique. The process that we use (in outline) is as follows;

We assemble a pilot group of heavy e-mail users within your organisation
Each individual completes a pre-course questionnaire on current e-mail practices and views
Each individual completes a pre-course questionnaire on current e-mail practices and views
The individuals attend the 90 minute seminar as part of a group of 25 people per session
Each person works through a simple but focused workbook and takes away a number of highly specific and practical action strategies from the seminar
Follow up questionnaire is sent to all attendees two weeks after attending the program to determine actual progress and success
We send you a full written report to confirm the real benefits and savings achieved

Our core program (Managing E-mail Successfully) is initially run on a pilot basis (with up to 3 groups attending) in order to confirm that you can fully gain the benefits we claim, but with the outcomes based on your own internal feedback from seminar participants and not our own view.

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