Team Briefing booklets are short in length. Every booklet is just 12 pages long (including text and pictures or diagrams where relevant). Each title is split into six simple and memorable steps which are then summarized on the very last page around the edge of an application template (such as the one on leadership shown below).

Contained within the back page application template (which can be purchased separately as a tear off pad if required) is a form that individuals can regularly use to remind them of the learning and to think about how they might apply it in their own work situation. For example, the above leadership template provides a checklist of 12 questions that individuals can ask themselves when looking to lead others.

All employees can benefit from training and development but this can’t always be done in the classroom. The thirty five Team briefing booklet topics provide a great way to give employees important information about a wide range of subjects that are key to better job performance. The thirty five titles are listed below. Just click on the Booklet icon or the title hyperlink to get more information on each individual topic.

1. Assertiveness 2. Benchmarking
3. Creativity and innovation 4. Change management
5. Complaint handling 6. Diversity and cultural awareness
7. Effective coaching skills 8. Effective conflict resolution
9. Effective delegation 10. Effective meeting management
11. Effective networking 12. Effective presentation skills
13. Effective team communication 14. Emotional Intelligence
15. Giving and receiving feedback 16. Goal setting
17. Improving customer service 18. Improving safety
19. Influencing Others 20. Interviewing/Selection
21. Leadership 22. Learning styles
23. Listening skills 24. Managing poor performance
25. Negotiating skills 26. Performance measurement
27. Personal effectiveness 28. Problem solving
29. Process improvement 30. Project management
31. Sales effectiveness 32. Service excellence on the phone
33. Stress management 34. Team building
35. Time management  

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